Privacy Policy

Effective Date: 01/01/2025

At Absolute Physical Rehabilitation, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal and health information, as well as your rights regarding that information.

1. Information We Collect

When you visit our clinic, we may collect the following types of information:

• Personal identification (e.g., name, address, date of birth, phone number, email)

• Health and medical information (e.g., medical history, diagnosis, treatment plans, physical therapy progress)

• Insurance and billing information (e.g., insurance provider, policy number, payment details)

• Emergency contact information

We collect this information directly from you, your healthcare providers, or your insurance company as needed to provide care.

2. How We Use Your Information

We use your information to:

• Provide physical therapy services and manage your care

• Coordinate with your other healthcare providers

• Process insurance claims and payments

• Schedule appointments and communicate with you

• Maintain medical records as required by law

• Improve the quality and effectiveness of our services

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your information with:

• Other healthcare professionals involved in your treatment

• Insurance providers for billing and claims

• Third-party service providers (e.g., billing companies or electronic health record systems) who assist in clinic operations and are bound by confidentiality agreements

• Government agencies or law enforcement when required by law (e.g., for public health, legal, or safety reasons)

4. Your Rights

As a patient, you have the right to:

• Access your medical records

• Request corrections to your records

• Request restrictions on how we use or share your information

• Receive a copy of this Privacy Policy

• File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact our clinic using the information provided at the end of this policy.

5. How We Protect Your Information

We take the privacy and security of your information seriously. We use appropriate physical, administrative, and technical safeguards to protect your information, including:

• Secure electronic health records (EHR) systems

• Staff training on confidentiality and privacy practices

• Password protection and access controls on digital systems

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Post the updated version in our clinic and on our website

• Update the “Effective Date” at the top of this document

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We encourage you to review this policy periodically to stay informed about how we protect your information.